J.D. Power and Associates Award In a recent study independently conducted by J.D. Power and Associates, consumers were asked to evaluate window brands based on product and service attributes, including: Operational Performance, Appearance and Design Features, Ordering and Delivery, Value,Repair and Replacement,Product Quality/Durability, Warranty Pella’s belief in providing customers with quality products and outstanding service has been shown in practice, and Pella is happy to be recognized “Highest in Customer Satisfaction with Window and Door Manufacturers, Two Years in a Row.” * * Pella received the highest numerical score among window and door manufacturers in the proprietary J.D. Power and Associates 2007 – 2008 Windows and Patio Doors Satisfaction Studies(SM). 2008 study based on responses from 2,433 consumers measuring 7 brands and measures opinions of consumers who purchased new windows or patio doors in the previous 12 months. Proprietary study results are based on experiences and perceptions of consumers surveyed in March – April 2008. Your experiences may vary. Visit jdpower.com. © MacArthur Windows and Doors 2010 - 2011